{"id":212,"date":"2021-06-16T05:44:51","date_gmt":"2021-06-16T05:44:51","guid":{"rendered":"https:\/\/gaonoriginals.com\/maheshwari-saree\/?page_id=212"},"modified":"2021-06-23T04:58:52","modified_gmt":"2021-06-23T04:58:52","slug":"cancellation-return-refund-exchange-policy","status":"publish","type":"page","link":"https:\/\/gaonoriginals.com\/maheshwarisaree\/cancellation-return-refund-exchange-policy\/","title":{"rendered":"CANCELLATION, RETURN, REFUND &#038; EXCHANGE POLICY"},"content":{"rendered":"<h3 style=\"text-align: center;\"><span style=\"font-size: 18pt;\"><strong>CANCELLATION, RETURN, REFUND &amp; EXCHANGE POLICY<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<h3><strong>CANCELLATION<\/strong><\/h3>\n<p>If a customer cancels an order before the order has been shipped, Suvidha may accept the order cancellation &amp; refund the amount to the buyer within 7 working days. In such a case, the order amount will be refunded but any transaction fee charged by the bank will be deducted.<\/p>\n<p><strong>*Note &#8211; Suvidha may not be able to cancel orders that are already shipped or in transit.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>RETURN, REFUND, OR EXCHANGE ELIGIBILITY<\/strong><\/h3>\n<ul>\n<li>Orders are only eligible for return &amp; exchange if:<\/li>\n<li>The product is defective\/damaged.<\/li>\n<li>Received the wrong product.<\/li>\n<li>The product received does not match the image in terms of color\/design as seen on the website.<\/li>\n<li>Reach out to Gaon Originals customer at <u><a href=\"mailto:care@gaooriginal.com\">care@gaonoriginals.com<\/a><\/u>&nbsp;within 7 days from the receipt of the order to get a confirmation on the return\/refund eligibility of the order.<\/li>\n<li>One of our executives will get in touch with you, to process the return\/exchange request.<\/li>\n<li>The customers may have to share the image of the product received to initiate the return.<\/li>\n<li>Customer may have to bear the return cost and custom duties, if applicable. Such amount shall be indicated in advance.<\/li>\n<li><\/li>\n<\/ul>\n<h3><strong>REFUND PROCESS<\/strong><\/h3>\n<p>The product will go through the following internal checks before the refund gets processed:<\/p>\n<ul>\n<li>The product returned should be in original condition.<\/li>\n<li>The product must not be used or washed.<\/li>\n<li>The product should have original tags\/labels in place and folds intact.<\/li>\n<li>The product should be returned in the same box it was delivered.<\/li>\n<\/ul>\n<p>The refund may be delayed OR not get processed if the returned product does not meet any of the above-mentioned criteria.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CANCELLATION, RETURN, REFUND &amp; EXCHANGE POLICY &nbsp; CANCELLATION If a customer cancels an order before the order has been shipped, Suvidha may accept the order cancellation &amp; refund the amount to the buyer within 7 working days. In such a case, the order amount will&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":21,"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":450,"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/pages\/212\/revisions\/450"}],"wp:attachment":[{"href":"https:\/\/gaonoriginals.com\/maheshwarisaree\/wp-json\/wp\/v2\/media?parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}