Transparent Logistics & Seamless Payments
Delivery Made Simple & Secure
At Gaon Originals, we source authentic rural produce and traditional handlooms directly from village artisans across India, packaging every parcel with care and delivering it straight to your doorstep.
Free Domestic Delivery
On all orders in India above ₹5,000.
7 - 10 Working Days
Standard domestic fulfillment & transit window.
Worldwide Shipping
Free international dispatch on orders above ₹20,000.
100% Secure Payments
Encrypted checkout via UPI, NetBanking, & Cards.
🇮🇳
India Standard
Domestic Delivery
All States & Union Territories across IndiaWe partner with premier courier networks (BlueDart, Delhivery, DTDC, and India Post Speed Post) to guarantee safe transit to urban centers and remote pin-codes alike.
Orders below ₹5,000
₹250 Flat Delivery Charge
Orders of ₹5,000 and above
FREE Delivery
Estimated Delivery Time: 7 to 10 Working Days from order confirmation.
🌏
Global Express
International Delivery
Global cross-border express shippingConnecting Indian diaspora and global admirers to authentic rural crafts via trusted international freight couriers including DHL Express, FedEx, and Aramex.
Orders below ₹20,000
₹250 Base Handling & Shipping
Orders of ₹20,000 and above
FREE Worldwide Delivery
Estimated Delivery Time: 20 to 25 Working Days from order confirmation.
Artisanal Gift Packing
Sending our authentic creations as a gift for festive occasions, weddings, or family celebrations? Add our signature gift wrap directly at checkout.
Gift Packing Fee
₹100 / product
- Eco-friendly traditional craft packaging with jute twine.
- Personalized handwritten greeting note with your custom message.
- Price tags removed before sealing for a discreet presentation.
Payment Policy & Accepted Modes
We accept all standard prepaid electronic payment instruments through RBI-approved, PCI-DSS compliant gateways.
Google Pay
PhonePe / Paytm
Any UPI QR
Visa
Mastercard
RuPay
Net Banking (50+ Banks)
Direct NEFT / RTGS
🔒 Security Guarantee: All credit card and bank transactions are processed over a 256-bit SSL encrypted connection. Gaon Originals does not store or process your confidential CVV or PIN numbers.
Our Fulfillment Process
How Your Order Reaches You
Every order is handled with the care it deserves from the rural artisan's hands to your home.
1
Order Placed
Instant confirmation email & SMS with your invoice and order ID.
2
Artisan Quality Check
Handpicked and inspected for purity, weave, and authentic quality.
3
Packed & Dispatched
Securely boxed with live tracking AWB link sent to your phone.
4
Doorstep Delivery
Delivered by trusted courier partners with OTP delivery confirmation.
Frequently Asked Questions
Have queries about your order, tracking, or customs duties? Here are quick answers to the most common questions our customers ask.
Still need assistance?
Our dedicated customer support team is available Monday through Friday (9:30 AM – 6:30 PM IST).
As soon as your parcel is dispatched from our fulfillment hub, we send you an automated email and SMS notification containing the courier name and your unique tracking AWB number. You can use the link provided or visit our website to check live parcel status.
Yes, all product prices listed on Gaon Originals for domestic Indian orders are inclusive of applicable Goods & Services Tax (GST). There are no hidden surcharges at checkout.
For international orders, any customs import duties, tariffs, or local clearance fees levied by the destination country's government are the recipient’s responsibility and must be paid to the courier upon delivery.
Please do not accept any package that appears significantly crushed, unsealed, or tampered with. If damage is discovered upon unboxing, please capture clear photographs/videos and contact our care team at care@gaonoriginals.com within 48 hours for immediate assistance and resolution.
Have questions about your delivery?
Our customer experience team is here to assist you with order status, address adjustments, or international shipping guidance.
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